The work

Audits and reviews of sports fan apps

Four readings, all of the supporter-facing app. None of them require handing over the keys to a hosting account.

Briefing, observation, written reading, sit-down

A four-week reading of the supporter-facing app across a chosen run of fixtures, ending in a written note and a sit-down.

One fixture, written note, short debrief

One home fixture, from the first push to the last replay clip, read from a guest login rather than from an admin panel.

Walkthrough with a trial membership, written map of the wallet

Season tickets, guest passes, and the screens between payment and the turnstile QR, read as a supporter would move through them.

After-the-week written note and a thirty-minute call

A short note after a campaign week: which alerts were opened, which screens sat idle, and where copy arrived too late for kick-off.